Job TitleEssential Duties and Responsibilities Primary duties and responsibilities include, but are not limited to, the following:Assess guests' soft tissue condition, joint quality and function, muscle strength, and range of motion.Treat guests in professional setting adhering to strict draping protocol.Confer with guests about their health concerns, allergies and problems with stress or pain to determine any contraindications.Perform all body/massage treatments on spa menu according to treatment protocol.Prepare products, supplies and equipment as required.Maintain a clean and safe environment.Achieve weekly retail sales goals.Maintain all inventory items and supplies and communicate needs in advance.Provide special assistance to all guest and groups, immediately take care of any complaints.Any other duties as assigned within the scope of this position.Knowledge/Skills/AbilitiesMaintain composure under pressure situations.Willing to learn and work in additional areas.Train in all related treatments as created.Ability to work with various related products and tools including scented and unscented oils, scrubs, crèmes, gels and lotions, heated stones/shells and other bodywork tools as required.Exceptional guest service skills, detail oriented with strong organizational skills.Ability of complex reading, writing, and task completion skills is required.Must have the following skills: coordination, instructing, precision working, following instructions, memorization, problem solving, and decision making.Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.Must be a minimum of 18 years of age.Education and/or ExperienceMinimum of 1 year performing massage and body treatments in spa environment is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.Certificates and LicensesValid Nevada State Board of Massage Therapist License.Physical DemandsWhile performing the duties of this job, the team member is constantly standing, walking, bending over, crouching, kneeling, and occasionally reaching overhead during the duration of their shift. Must be able to lift/carry and push/pull 25lbs or less occasionally. The team member will constantly have repetitive use of both hands, light grasping motions and occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required. Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work EnvironmentWork performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment. The noise level in the work environment is usually quiet. Team member may be exposed to confined areas, fumes/odors, moving objects, and slippery surfaces. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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