Volkswagen Service Consultant/AdvisorDrive your winning career with Checkered Flag as an experienced Service Advisor! Work in our state-of-the-art facilities with our winning team!Experience What Checkered Flag OffersCompetitive compensation with unlimited earning potentialCareer advancement opportunitiesState of the art, climate-regulated facilitiesMedical, dental, vision coverage and moreCompany paid Life and Short-Term Disability Insurance401(k) MatchPaid Time OffPaid day off for charity and volunteering events participationEmployee and family discountsTraining and development opportunitiesJob ResponsibilitiesMeet and greet service customers promptlyCommunicate with customers on options, cost, and timing to complete the delivery of maintenance and repairsProfessionally address and resolve customer complaints or concernsInspect vehicles prior to each customer's delivery to ensure vehicles services and/or repairs are performed correctlyCommunicate the results with the customer explaining all completed work and chargesYour Pre-Qualifications2 years of automotive service writing experienceAbility to establish and maintain customer relationships online and in personComfortable working with various dealer software systemsMust be self-motivatedHigh school diploma or equivalentMust be organized, able to multitask and follow-up with customersExcellent verbal and written communication skillsAbility to read and interpret documents such as safety rules, operations instructions, and procedure manualsMust have a valid driver's license with 3 or fewer moving violations in the last 3 years. Major violations in the last 3 years, such as DUI or Reckless Driving, will disqualify candidates.About UsAt Checkered Flag, we've been providing drivers in Virginia Beach, Norfolk, Chesapeake, Portsmouth, Newport News, and Hampton with first-rate vehicles and services since 1964. In the 60+ years that have passed since then, we've expanded our vision of service to over 10 different dealerships in the area. We've done this all without compromising our vision and mission because we know it's our commitment to excellence that has allowed us to reach the level of success we've been fortunate enough to achieve.Our Honda, BMW, MINI, Toyota, Porsche, Audi, Hyundai, Genesis, Jaguar, Land Rover, and Volkswagen dealerships come with excellent reputations, and we are looking to grow our winning team!Job Type: Full-timeSchedule: Day shift and weekendAll applications and resumes are kept strictly confidential. Checkered Flag Motor Car Company, Inc. is an EEO Employer, an E-Verify Employer, and a Drug Free Workplace.If you have any questions regarding this job posting, please reach out to Checkered Flag Human Resources at HR@Checkeredflag.com or 757-687-3515Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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